How do I return a product as a guest?
If you would like to return a product for a full refund, you can initiate the return fast and easy by following these steps:
Initiate a return as a Guest user:
- Head over to the Orders & Returns page
2. Enter your order data
3. Click “Initiate a return“
4. Select the quantity you would like to return and confirm the return:
Once we receive your item, a refund is initiated immediately. Costs for the return shipping are free of charge if you follow our Return procedure.
If you processed your payment with PayPal you might be eligible to get the return shipping costs refunded by PayPal. Visit PayPal for more information here.
You can read more about our cancellation policy here.