How do I return a product as a registered user?
If you would like to return a product for a full refund, you can initiate the return fast and easy by following these steps:
Initiate a return as a Registered user:
- Log-in into your account
2. Head over to the Orders & Returns page
3. Select the order you would like to return and click “Initiate a return"
4. Select the quantity and reason why you would like to return and confirm the return:
Once we receive your item, a refund is initiated immediately. Costs for the return shipping are free of charge if you follow our Return procedure.
If you processed your payment with PayPal you might be eligible to get the return shipping costs refunded by PayPal. Visit PayPal for more information here.
You can read more about our cancellation policy here.