How do I return a product?

If you would like to return a product for a full refund, you can initiate the return fast and easy by following these steps:

Initiate a return as a logged in user:

  1. Head over to the Orders & Returns page
  2. Select the order you would like to return and click “Initiate a return“
  3. Select the quantity you would like to return and confirm the return

Initiate a return as a guest user:

  1. Head over to the Orders & Returns page
  2. Enter your order data 
  3. Click “Initiate a return“
  4. Select the quantity you would like to return and confirm the return

Once we receive your item, a refund is initiated immediately. Please note that you have to cover the costs of returning the items back to us.

If you processed your payment with PayPal you might be eligible to get the return shipping costs refunded by PayPal. Visit PayPal for more information here

You can read more about our cancellation policy here.